Get in touch
Questions about programs, platform access, or team training? We respond within 1 business day.
General & Support
Platform issues, access problems, and certification questions.
support@vertix-academy.comTypical response
1 business day
Training & Programs
Program questions, team training inquiries, and path recommendations.
academy@vertix-academy.comTypical response
1 business day
Business & Consulting
Company training, operational consulting, and partnerships.
consulting@vertix-academy.comTypical response
1 business day
Common questions
What's the difference between Academy and Consulting?
Vertix Academy provides role-mapped training for individuals and teams. Vertix Consulting works with organizations to diagnose and fix operational problems. They work together.
Do you offer team training discounts?
Yes. For team inquiries (3+ people), contact academy@vertix-academy.com with your team size and focus area. We'll provide custom options.
Can I get a refund if I'm not satisfied?
Absolutely. 30-day money-back guarantee. No questions asked. If Vertix Academy isn't right for you, we'll refund in full.
How long does certification stay valid?
Vertix certifications don't expire, but operational reality evolves. We recommend refreshing modules every 12-18 months to stay current.
Who are Vertix Consulting?
Vertix Consulting works with payment companies, SaaS platforms, and iGaming operators to improve operations, reduce risk, and strengthen CX. Learn more at vertix-academy.com.
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